Anonymous

Short Review on January&nbs-05:00;23,&nbs-05:00;2017

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woodhaven canceled my policy , off faulty information ,its been 17 total days and l still have receive my 6 month prepay monies back. l wouldnot suggest them
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Reason of review:
Problems with payment
Sharonne Pll

Windhaven Insurance - Customer Care Review

This company is so hard to get into contact with and with that being said my car got repoed behind of it
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Reason of review:
Poor customer service
Anonymous
map-marker Miami, Florida

damage-crashed with windhaven insured car

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hi my claim number is SEL 010 700 **-**2-003 i can not connect windhaven insurance representative ivellise g. because i am deaf and my lawyer told me-do not make any decision on phone-ask for text message and record all telephone calls , from windhaven insurance i only i receiving confused letters from that belongs to insured person about damage car but .i am just homeowner with pr.damage.. i can not walk ,i do not have camera.my experience with another insurance company is insurance representative or agent come take picture and discuss damage. but nobody came since 08/07/ 2016 and they ignore all sincerely mrspringpeace@***.net jaromir janovsky
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Loss:
$1260
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous
map-marker Miami, Florida

Windhaven Insurance - Customer Care Review from Miami, Florida

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Worst insurance company ever, call and cancel my policy a month ealier and i sent all the document they wanted me to sent. and they told to wait for a month so i can have my refund i have waited and waited and no one were able to assist me witg the refund its been almost 3 month im doing thos back and forth with them. That's what happen when you trying to stay with a cheap insurance. Never again
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

Hey, where they still taking money out of your account after you cancelled? I am calling tomorrow to cancel.

I have been charged with payments that where 100 dollars more than what they told me I would be paying. And I didn't authorize them to take anything out of my account for payments anyway!

Yvanna Wfw

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Verified Reviewer

Piece of *** company

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This is the company from ***! NO ONE here does there job I have spoken to so many people with no one will return a call or email, its amazing that these people get a pay check I have spoken to everyone in the office from Willma Sanchez, Blikis Fernadez,Gracia Gonzolo, no one speaks english no one knows anything, their just a bunch of idiots who collect a paycheck for breathing. I have full coverage my car has been totaled sitting in my driveway for 2 months!!! I finally got the chance to speak to the genius Gracia Gonzolo, he just wanted to defend himself and has no answers finally just hangs up on me? So clearly they get training to costumer service. Just run from these people
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Loss:
$7000
Reason of review:
HORRIBLE

Preferred solution: Full refund

Anonymous
map-marker Arlington, Texas

Short Review on September&nbs-04:00;15,&nbs-04:00;2016

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I got a different Insurance and this company requires for me to send them a form signed that I want to cancel and because I got a different company today they want a copy of my new Insurance, inconvenience.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Tampa, Florida

Short Review on August&nbs-04:00;09,&nbs-04:00;2016

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Im insurred with wind haven..I F@#$ing hate it..The worst company ever i wouldn't recommend it to a dead dog. Customer service is a fu@$#!g joke..stay far away these idiots.
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Reason of review:
Poor customer service
Nelli Rau
map-marker Pembroke Park, Florida

Windhaven Insurance Customer Care Review

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Bad bad bad insurance Company!!! WindHaven has no service for the customers. The only service WindHaven offer is to collect customer money! Stay away WindHaven before you are so regret!!
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Reason of review:
Poor customer service
Anonymous
map-marker Potwin, Kansas

Not sure how this company is still in business

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My son was in an accident with a driver that is insured by Windhaven. That driver was at fault and was cited.

My son's car will be totaled. It's not driveable and has been sitting at the tow yard for 2 weeks. Every time I call, I get a different reason as to why no one has gone to look at the car. The tow yard is charging a daily fee and I expect Windhaven to pay them.

I have asked repeatedly for someone to go look at the car. I even called and emailed the adjuster and have had absolutely no response from him whatsoever.

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Reason of review:
Problems with payment
2 comments
Guest

My son was in a crash with one of their clients on April 27th and the lady was at fault, I had to remove the car at the tow garage a week after the accident because they would not pick it up and I was still liable for the car's expenses!! I had to pay $800 in fees of which Windhaven only paid $400 I am still waiting for them to settle the claim...This a terrible company!!

Have they paid you already?

Guest

Bad company

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Anonymous
map-marker Auburndale, Florida

Windhaven Insurance - Review in Insurance category from Auburndale, Florida

Fraud company that all im gonna say
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1 comment
Guest

I second that....I was involved in a hit and run with a windhaven policy holder...After sending in pictures of my vehicle , because they have nobody in the west side of Florida. ....Aka pensacola to even look at my vehicle.....so how does someone say ...well this is what is damaged and we are only going to pay this amount, because we are so dishonest. .fraud of a company that won't pay for damages...

Anonymous
map-marker Atlanta, Georgia

Windhaven Insurance Review

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I was involved in a accident,with windhaven insurance customer she ran a stop in hit me.it's been 2 months now to finally hear from them.2 tell me they cancelled her policy because she laid on her applicant that there no children under 15 in the house.
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Reason of review:
Poor customer service
Rockelle Wvy
map-marker Fort Lauderdale, Florida

Windhaven Insurance - Claim Review from Fort Lauderdale, Florida

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I recently purchased a car in late February 2015 and through the dealers recommendation added insurance from Windhaven insurance in Miami florida. Unfortunately in the 2nd month of owning car was in an accident in another state and it took 5 weeks to get fixed.

Bad luck followed again a month later when another vehicle did a hut and run that was May 8th. Today is June 12th and car still has not been fixed because body shop is awaiting adjuster to come back and re evaluate estimate.

No matter how many calls or emails or calls to supervisors no one returns calls in timely manner and give a thousand reasons of miscommunication within departments. Steer clear of this company because if you have an accident on a Friday or weekend day must wait until Monday and only work business hours 8-5 M-F.

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Reason of review:
Poor customer service
1 comment
Guest

I hate windhaven with a passion...my blood pressure is going to kill me because of this company

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